How we handle your contract
Property contracts contain sensitive personal and financial information. Here is plainly how Realestate Lens stores, processes, and deletes the documents you upload, and where the limits of AI contract analysis sit.
Encrypted in transit
Your contract is uploaded over a secure, encrypted connection. It's sent to Google's AI for analysis, then deleted. We don't keep a copy on our servers.
Sydney team, US infrastructure today
Promethic Labs is a Sydney-based team. Today, your contract is processed on US-based cloud servers. We're moving to Australian servers later this year and will update this page when that lands.
Paid Gemini API, no provider training
Analysis runs on Google's paid Gemini API. Under Google's paid-tier terms, your uploads are not used to train Google's models. The uploaded file is deleted from Google's servers immediately after analysis completes.
Reports stay on your device
Your analysis report is stored on your iPhone in the app's local database. Deleting it in the app removes it from your device. We do not keep a server-side copy of your report or your contract history.
What happens when you upload a contract
A step-by-step view of your document’s journey through the app.
- 1
Upload
You upload a PDF or photo from your device. The file is sent over a secure, encrypted connection to our servers (US-based today, Australia later this year).
- 2
Forward to Gemini
Our proxy forwards the file to Google's Gemini File API. Under our paid Gemini API agreement, Google does not use your upload to train its models.
- 3
AI analysis
Gemini reads the document with a contract-specific prompt tuned to AU state legislation, and returns a structured risk report.
- 4
Result delivered to your iPhone
The report is written into the Realestate Lens app on your iPhone. It is yours, on your device. We do not keep a server-side copy.
- 5
Cleanup
The uploaded file is deleted from Google's File API immediately after analysis. Deleting the report inside the app removes it from your device.
What this app does not do
Realestate Lens is a tool for buyers. It is not a law firm, it does not replace your solicitor, and it should not be the only review your contract receives before exchange.
- We do not provide legal advice, legal opinions, or representation.
- We do not negotiate contracts on your behalf.
- We do not certify a contract as safe to sign.
- We do not guarantee that every risk in your contract has been identified, there is no AI that can.
- We do not replace a solicitor or licensed conveyancer.
What our risk framework checks against
The AI risk framework is built against state-specific legislation and standard-form contracts, with ongoing input from a practising Australian conveyancing-law advisor. It is reviewed before each App Store release. We’ll publish dated change-log entries here once we’re shipping at cadence.
Trust & security FAQ
No. Realestate Lens is a software tool that produces a first-pass risk report so you can ask better questions of a qualified Australian solicitor or conveyancer. It does not constitute legal advice and is not a substitute for legal review. Always have your contract reviewed by a licensed practitioner before you exchange.
No long-term copy is kept on our servers. The file is sent to Google's AI for analysis, then deleted from Google's servers as soon as analysis completes. The analysis report is stored on your iPhone, in the app, where you can re-open it. Deleting it in the app removes it from your device.
Today, your contract is processed on US-based cloud servers (Google's AI is multi-region, our routing layer is in the US). Promethic Labs is based in Sydney and we're moving everything to Australian servers later this year. We'll update this page when the move lands so you can verify it.
Google does not, under our paid Gemini API tier. Promethic Labs may use de-identified contract content (clauses, conditions, pricing patterns, not your name, your address, or your search history) to improve our own analysis over time. We treat contract documents as the seller's published artefact about a property, not as personal data about you the buyer. When this training feature ships, we'll explain it in plain English in-app and let you opt out in Settings. Until then, your uploaded contracts are used only to generate your one analysis and are then discarded.
PDF (preferred) and high-quality photo uploads (JPEG/PNG/HEIC) of physical contracts. Maximum file size is 50 MB per document. Multi-page contracts and bundled annexures are supported.
Scanned PDFs work well as long as the text is readable. Handwritten contracts and faded photocopies will degrade accuracy. If text quality is too low, the app will tell you and ask for a clearer scan.
AI analysis is a starting point, not a final answer. Every risk we flag includes a clause/page reference so you and your solicitor can verify it directly. We strongly recommend treating the report as a checklist for your legal review, not a substitute for it. Realestate Lens accepts no liability for decisions made solely on the AI report, the Terms of Use cover this in detail.
Yes. Every flagged risk in the report includes the clause number and page number from your contract so you can locate it instantly and discuss it with your solicitor.
Promethic Labs, an Australian software studio based in Sydney, Australia. The risk framework was designed in collaboration with conveyancing and property-law practitioners and is reviewed against state legislation updates as they roll out.
Yes. The risk report inside the app surfaces the clauses and page references your solicitor will care about, plus the questions to bring to your legal review. The fastest path today is screenshotting the relevant findings or talking through them in your meeting, a dedicated solicitor share / export feature is on the roadmap.
Have a question we haven’t answered?
Email us at support@realestatelens.com.au. We’ll add the answer to this page if it helps the next buyer.